Innovative employees in dealing with COVID-19: What are the roles of flexible work arrangements, workloads, and work engagement?


  • Pricilla Mourine Ham Faculty of Psychology, University of Indonesia, Indonesia
  • Arum Etikariena Faculty of Psychology, University of Indonesia, Indonesia


flexible work arrangement , innovative work behavior , quantitative workload , work engagement


The COVID-19 pandemic exposes Indonesian companies with new challenges, which requires an innovative approach. This study aims to examine the role of work engagement in mediating the relationship between flexible work arrangement and innovative work behavior, where workload is included as a possible moderator of the relationship between flexible work arrangement and role engagement. Data of 262 employees in Indonesia (Mage= 33.70; SD = 10.79) was collected online, where their responses indicated levels of innovative work behavior, work engagement, workload, and their attitudes towards flexible work options. The findings showed that low workloads facilitates employees who practice flexible work arrangements to be more engaged to their jobs, which then increases their innovative behavior. The finding presents valuable information for Indonesian organizations, particularly when adopting flexible working arrangement, to adjust their employees’ workload that would promote their work engagement and innovation.


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How to Cite

Ham, P. M., & Etikariena, A. (2022). Innovative employees in dealing with COVID-19: What are the roles of flexible work arrangements, workloads, and work engagement?. Jurnal Psikologi Ulayat, 9(1), 4–22.



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