The impact of perceived career opportunity to employees turnover intention mediated by organizational commitment

Authors

  • Vincent Leonardi Faculty of Psychology, Atma Jaya Catholic University Indonesia, Indonesia
  • Hana Rochani Gustasari Panggabean Faculty of Psychology, Atma Jaya Catholic University Indonesia, Indonesia
https://doi.org/10.24854/jpu123

Keywords:

turnover intention, organizational commitment, perceived career opportunity

Abstract

Work termination that is initiated by employees is crucial to be identified because it potentially reduces company productivity. Positive career opportunities perceived by employees could reduce their intention to quit because employees can evaluate the match between their work and their interests and, therefore, they perceive that the company provides an opportunity for their career pathway. This study was conducted on a retail company that was facing high work employees-initiated termination (24.75% annually) and aims to examine the influence of employees’ perceptions of career opportunities on their intention to quit mediated by employees’ levels of organizational commitment. A total of 148 employees participated in the survey where their data were analyzed using simple mediation analysis. The results showed that affective and continuance commitment partially mediated the influence between employees’ perception of career opportunities on their intention to quit. The study potentially informs organizations facing high rates of employee-initiated termination by providing career opportunity that allows employees to increase their organizational commitment.

Downloads

Download data is not yet available.

References

Allen, N. J., & Mayer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1-18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x

Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29(1), 99-118. https://doi.org/10.1177/014920630302900107

Ambrosius, J. (2018). Strategic talent management in emerging markets and its impact on employee retention: Evidence from Brazilian MNCs. Thunderbird International Business Review, 60(1), 53-68. https://doi.org/10.1002/tie.21799

Amstrong, M., & Taylor, S. (2014). Handbook of human resource management practice (13th ed.). Kogan Page.

Aydogdu, S., & Asikgil, B. (2011). An empirical study of the relationship among job satisfaction, organizational commitment and turnover intention. International Review of Management And Marketing, 1(3), 43-53.

Becker, H. S. (1960). Notes on the concept of commitment. American journal of Sociology, 66(1), 32-40. https://doi.org/10.1086/222820

Cohen, G., Blake, R. S., & Goodman, D. (2016). Does turnover intention matter? Evaluating the usefulness of turnover intention rate as a predictor of actual turnover rate. Review of Public Personnel Administration, 36(3), 240-263. https://doi.org/10.1177/0734371X15581850

Deloitte Indonesia Perspectives. (2019). Generasi milenial dalam industri 4.0: Berkah bagi sumber daya manusia indonesia atau ancaman?. Deloitte. Ditemu kembali dari https://www2.deloitte.com/content/dam/Deloitte/id/Documents/about-deloitte/id-about-dip-edition-1-chapter-2-id-sep2019.pdf

Dogar, N. (2014). Relations between organizational commitment and demographic factors: A research in banking sector. Academicus International Scientific Journal, (10), 103-115.

Esterlita, H. M., & Purba, D. E. (2019, August). Proceedings of the 2nd International Conference on Intervention and Applied Psychology (ICIAP 2018). Atlantis Press. https://doi.org/10.2991/iciap-18.2019.70

Fishbein, M & Ajzen, I. (1975). Belief, attitude, intention and behaviour: An introduction to theory and research. Addison-Wesley.

Harvard Business Essential. (2004). Coaching and mentoring: How to develop top talent and achieve stronger performance. Harvard Business Review Press.

Hayes, A. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. The Guilford Press. https://doi.org/10.1111/jedm.12050

Islam, T., Ahmad, U. N. B. U., Ali, G., Ahmed, I., & Bowra, Z. A. (2013). Turnover intentions: The influence of perceived organizational support and organizational commitment. Procedia-Social and Behavioral Sciences, 103, 1238-1242.

Kalidass, A., & Bahron, A. (2015). The relationship between perceived supervisor support, perceived organizational support, organizational commitment and employee turnover intention. International Journal of Business Administration, 6(5), 82-89. https://doi.org/10.5430/ijba.v6n5p82

Kane, L., & Ashbaugh, A. R. (2017). Simple and parallel mediation: A tutorial exploring anxiety sensitivity, sensation seeking, and gender. The Quantitative Methods For Psychology, 13(3), 148-165. https://doi.org/10.20982/tqmp.13.3.p148

Kraimer, M. L., Seibert, S. E., Wayne, S. J., Liden, R. C., & Bravo, J. (2011). Antecedents and outcomes of organizational support for development: The critical role of career opportunities. Journal of Applied Psychology, 96(3), 485-500. https://doi.org/10.1037/a0021452

Kundi, Y. M., Ikramullah, M., Iqbal, M. Z., & Ul-Hassan, F. S. (2017). Affective commitment as mechanism behind perceived career opportunity and turnover intentions with conditional effect of organizational prestige. Journal of Managerial Sciences, 11(3), 65-82.

Lee, C. C., Huang, S. H., & Zhao, C. Y. (2012). A study on factors affecting turnover intention of hotel empolyees. Asian Economic and Financial Review, 2(7), 866-875.

Markovich, M. (2019, Febuary 04). The negative impacts of a high turnover rate. Chron. Ditemu kembali dari https://smallbusiness.chron.com/negative-impacts-high-turnover-rate-20269.html

Meyer, J. P., & Parfyonova, N. M. (2010). Normative commitment in the workplace: A theoretical analysis and re-conceptualization. Human Resource Management Review, 20(4), 283-294. https://doi.org/10.1016/j.hrmr.2009.09.001

Michael Page. (2015, March 24). Indonesian employees confident in the job market. Michael Page. https://www.michaelpage.co.id/advice/market-insights/industry-reports/indonesian-employees-confident-job-market

Michaels, C. E., & Spector, P. E. (1982). Causes of employee turnover: A test of the Mobley, Griffeth, Hand, and Meglino model. Journal of applied psychology, 67(1), 53-59.

Oluwafemi, O. J. (2013). Predictors of turnover intention among employees in Nigeria’s oil industry. Organizations and Markets In Emerging Economies, 4(08), 42-63. https://doi.org/10.15388/omee.2013.4.2.14249

Perryer, C., Jordan, C., Firns, I., & Travaglione, A. (2010). Predicting turnover intentions: The interactive effects of organizational commitment and perceived organizational support. Management Research Review, 33(9), 911-923. https://doi.org/10.1108/01409171011070323

Rey, T., Himawan, K. K., & Matahari, D. (2016). Perbedaan turnover intention pada tenaga pemasar dengan berbagai kualifikasi pendidikan pada industri perbankan di Jakarta. Prosiding Seminar Nasional Psikologi Indigenous Indonesia 2016 “Kebhinekaan Dan Masa Depan Indonesia: Peran Ilmu Sosial Dalam Masyarakat”, 357-374. http://eprints.mercubuana-yogya.ac.id/8850/1/26%202016%20ROCEEDING%20_Psikologi%20Indegeneous%20Indonesia_%20%281%29.pdf

Samosir, P. P., & Sulistyaningsih, E. (2012). Pengaruh komitmen organisasional terhadap intensi keluar di P.T. MGF [Skripsi tidak dipublikasikan].Universitas Katolik Atma Jaya.

Stanley, D. J., Meyer, J. P., Jackson, T. A., Maltin, E. R., McInnis, K., Kumsar, A. Y., & Sheppard, L. (2007, April). Cross-cultural generalizability of the three-component model of commitment [Conferece session]. Twenty-Second Annual Conference of the Society for Industrial and Organizational Psychology, New York.

Sugiyono. (2011). Metode penelitian kuntitatif kualitatif dan R&D. Alfabeta.

Utomo, W.P. (2019). Indonesia millenial report 2019. IDN research institute. Ditemu kembali dari https://cdn.idntimes.com/content-documents/indonesia-millennial-report-2019-by-idn-times.pdf

Wood, R. E., Goodman, J. S., Beckmann, N., & Cook, A. (2008). Mediation testing in management research: A review and proposals. Organizational research methods, 11(2), 270-295. https://doi.org/10.1177/1094428106297811

Mahan, T. F., Nelms, D., Bearden, C. R., & Pearce, B. (2018). 2019 Retention Report. Work Institute. https://info.workinstitute.com/hubfs/2019%20Retention%20Report/Work%20Institute%202019%20Retention%20Report%20final-1.pdf

Wynen, J., Op de Beeck, S., & Ruebens, S. (2015). The nexus between gender and perceived career opportunities: Evidence from the US federal government. Public personnel management, 44(3), 375-400. https://doi.org/10.1177/0091026015588194

Published

2021-02-19

How to Cite

Leonardi, V., & Panggabean, H. R. G. (2021). The impact of perceived career opportunity to employees turnover intention mediated by organizational commitment. Jurnal Psikologi Ulayat, 8(2), 227–246. https://doi.org/10.24854/jpu123

Issue

Section

Original Research

Citation Check